Om Setu Yogashala ("we", "us") respects your privacy. This policy explains what information we collect through www.omsetuyogashala.com, how we use it, and the choices you have.
1. Information We Collect
Details you submit through our enquiry, quick-contact, or booking forms — such as your name, email address, phone/WhatsApp number, and program preferences.
Payment-related details you submit while paying a deposit — processed directly by PayPal or our bank/Wise.com transfer partner; we do not store your card or bank details on our servers.
General location (country-level) detected automatically to show pricing in your local currency, and standard analytics data such as pages visited and browser type.
2. How We Use Your Information
We use your information to respond to enquiries, confirm and manage bookings, send program-related updates (such as arrival instructions or schedule changes), and improve our website. We do not sell your personal information to third parties.
3. Cookies & Analytics
We use Google Analytics, Google Tag Manager, and Yandex Metrika to understand how visitors use our site, and a currency-detection service to show prices in USD or INR. These services may place cookies or use your IP address for these purposes.
When you first visit our site, a cookie banner asks you to Accept All or Reject Non-Essential cookies. Analytics and advertising cookies (Google Analytics, Google Ads, Yandex Metrika) only load after you accept — until then, Google's Consent Mode keeps this data restricted or anonymised. You can change your choice at any time by clearing your browser's site data and reloading the page, or in your browser's cookie settings.
4. Third-Party Services
Our site links to and embeds third-party services including WhatsApp, Google Maps, YouTube, PayPal, and Wise.com. These services have their own privacy policies, and we encourage you to review them.
5. Data Security
We take reasonable technical and organisational measures to protect the information you share with us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You can request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it (subject to any records we are legally required to keep) by emailing omsetuyogashala@gmail.com.
7. GDPR — Your Rights as an EU, EEA & UK Visitor
If you are located in the European Union, the European Economic Area, or the United Kingdom, the EU General Data Protection Regulation (GDPR) and UK GDPR give you additional rights over your personal data, which we honour for all visitors regardless of location:
Legal basis for processing — we process your enquiry/booking details based on your consent (submitting a form) and to perform our contract with you (confirming and running your program).
Right of access, rectification & erasure — request a copy of your data, ask us to correct it, or ask us to delete it.
Right to restrict or object to processing — ask us to pause certain uses of your data, including marketing emails.
Right to data portability — request your data in a structured, commonly-used format to transfer elsewhere.
Right to withdraw consent — at any time, without affecting the lawfulness of processing before withdrawal.
International data transfer — Om Setu Yogashala is based in Rishikesh, India. When you contact or book with us from the EU/EEA/UK, your data is transferred to and stored in India for the purposes described in this policy. By submitting your details, you consent to this transfer.
Data retention — we keep enquiry and booking data only as long as needed to respond to you, run your program, and meet any accounting/legal requirements, after which it is deleted or anonymised.
Right to complain — if you believe we have not handled your data correctly, you can lodge a complaint with your local data protection supervisory authority (for example, the ICO in the UK, or your national authority in the EU), in addition to contacting us directly.
To exercise any of these rights, email omsetuyogashala@gmail.com with your request — we aim to respond within 30 days.
8. Children's Privacy
Our programs and website are intended for adults. We do not knowingly collect personal information from children under 16.
9. Changes to This Policy
We may update this policy from time to time; the version published on this page applies. This policy works alongside our Terms & Conditions and Cancellation & Refund Policy.
Questions about your data? Email omsetuyogashala@gmail.com or message us on WhatsApp.
